We all hate spam.
We all love spam filters.
Check what they filter!
A client recently had an email addressed to them go missing, and after investigating we found it in their spam filter. Sure they save a lot of junk mail from clogging up your mailbox, but the flipside is they also grab emails they shouldn’t from time to time.
It’s probably a good idea to check the folder where your spam goes once a day, and just make sure that nothing is in there that shouldn’t be. Once you’ve checked it, empty the folder so that next time you won’t be sorting though the same things again.
Spam filters are pretty handy, and mostly they get it right, but just be aware that they’re not infallible.