Help!

Submitting this form will email us your IP address, and let us know what browser you are using. That's it! Thanks!
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Remote Support

This program allows us to log into your desktop and see your screen:

Download help for Windows

Either choose “Run” or “Save” – but if you choose Save please pay attention to where you save it! After it’s downloaded, click Run or Next or whatever until you get to a screen that looks a bit like this -> Then, read out the ID and Password to us and we can log into your screen and see what’s going on.